Returns & Exchanges
At Gibbys Electronic Supermarket, we want you to be completely satisfied with your purchase. If your electronics do not meet your expectations, you can return most items within 30 days of delivery for a refund or exchange.
Request Authorization
Contact our customer service team via email or phone to obtain a Return Merchandise Authorization (RMA) number before shipping any items back.
Pack Your Product
Securely pack the item in its original factory packaging, including all manuals, accessories, and remote controls to ensure a full refund.
Ship to Gibbys
Affix the return label and clearly write your RMA number on the outer shipping box, then drop the package off at an authorized courier location.
Inspection and Refund
Once our technicians inspect the returned unit and verify its condition, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing